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Contact

Do you have a question? Use the form, also check our FAQ (Frequently Asked Questions)

CUSTOMER SERVICE

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FAQ

(frequently asked question)

How much does it cost to create an account?

According to the Table of Fees and Commissions, the account is created free of charge (PLN 0). Full and up-to-date Table of Fees and Commissions is available in the Payer’s Terms and Conditions.

Where can I pay with PayEye?

You can use PayEye payment at PayEye Partners. The current list is available at www.payeye.com

How much does it cost to use the account?

According to the Table of Fees and Commissions, the account can be used free of charge (PLN 0). Full and up-to-date Table of Fees and Commissions is available in the Payer’s Terms and Conditions.

How do I create a PayEye account?

You can quickly and easily create a PayEye account online. As PayEye is a fully-fledged payment institution operating under the supervision of the FSA, it will be necessary to verify your identity with a document – an identity card or passport.

Go to my.payeye.com. Sign up. Top up the account At a PayEye Partner, create your own individual pattern based on your iris and enjoy the offer of PayEye Partners – without contact, hygienically and safely.

How much does a transfer to another PayEye service user cost?

According to the Table of Fees and Commissions, the transfer between PayEye service users is free of charge (PLN 0). Full and up-to-date Table of Fees and Commissions is available in the Payer’s Terms and Conditions.

Does anyone else have the same iris as me?

Each iris is unique, and there is no way that two irises are the same. Each iris has 256 features, which not only makes it unique but also increases the security of user identification.

Can I pay with an eye on the internet?

We are working on it. At the moment, we invite you to use PayEye service at Partners.

Can a person under 18 years old use PayEye service?

Currently, only adults may use PayEye service.

Where can I register?

You can register by going to www.payeye.com or my.payeye.com using your computer, tablet or phone.

Who has access to my personal data?

Access to the data is governed by the Privacy Policy and the Payer’s Terms and Conditions.

Do I receive a card to my account?

No. In PayEye, the only permanent means of confirming payment is the iris of the account holder.

Can a politically exposed person use PayEye?

Of course, a PEP (Politically Exposed Person) can create a PayEye account; however, he/she is only subject to more extensive verification during account registration.

CUSTOMER SERVICE

OFFICE

BUSINESS

CAREER

MEDIA AND PRESS

REGISTERED OFFICE

nip